Effective Date: 29th May 2025
Travesia Express Portal is a private travel assistance agency providing optional support for individuals completing the UK Electronic Travel Authorization (ETA) application.
We are not affiliated with, endorsed by, or part of the UK Government or any official agency. All UK ETA applications are reviewed and processed solely by the UK Home Office and relevant government authorities.
Our services include form guidance, data verification, and customer support. We do not influence approval decisions or accelerate processing.
If you prefer, you may apply directly through the official UK Government website:
➡ https://www.gov.uk/guidance/apply-for-an-electronic-travel-authorisation-eta
By accessing or using this website (www.uketaexpress.com), you agree to our terms.
Our service is a personalized digital support solution, not an official government channel.
Submitting an application through our platform constitutes agreement to waive any applicable cancellation rights under standard consumer protection laws, as our service involves immediate custom digital work.
2.1 Fees
Total Cost per Applicant: £89
(£73 Service Fee + £16 UK Government ETA Application Fee)
Full pricing is shown before checkout for transparency.
2.2 What the Fee Includes
Confirmation of application receipt
Data review for accuracy and formatting
Optional guidance on supporting documents
24/7 customer support via email
Limited assistance in the case of application rejection (subject to terms)
2.3 Liability Disclaimer
We are not liable for failed transactions due to card declines, exceeding limits, or technical issues with the payment provider.
2.4 Government Application Option
You can apply independently through the official UK Government portal:
➡ https://www.gov.uk/guidance/apply-for-an-electronic-travel-authorisation-eta
We aim to forward and review complete applications within 24 hours of submission and payment.
Please note that UK ETA decisions are made by UK immigration authorities.
Delays may occur due to:
UK Home Office processing times
Public holidays or weekends
High volumes or security screening
If your travel is within 48 hours, we recommend applying directly through gov.uk.
4.1 Submitting a Request
All refund or complaint requests must be emailed to: support@uketaexpress.com
Include:
Order or application number
Date of submission
Clear reason for the request
Failure by either party to enforce any term of this disclaimer does not waive the right to enforce that term in future.
6.1 Method
All official communications regarding refunds, disputes, or complaints must be sent via email to: support@uketaexpress.com
6.2 Delivery
Emails sent on business days are considered received the same day.
Outside business hours, they’re considered received on the next business day.
7.1 Contact First
If you’re considering a chargeback, please contact us first.
We are committed to resolving disputes quickly and fairly.
7.2 If a Chargeback Is Filed
We reserve the right to present evidence, including:
Your submitted application
Email communications
Confirmation of services delivered